Terms & Conditions

Use of This Website

You may browse our site freely for information and service booking. You agree to:

• Use the site lawfully and respectfully

• Not copy or reproduce site content without written permission

• Not interfere with our systems or attempt unauthorised access

Booking Services

• All services must be booked via our official booking system

• Prices are clearly displayed and may be subject to change

• Bookings are only confirmed once payment or deposit has been received (where applicable)

• Some services may require intake forms before the session

Cancellations & Refunds

• You may cancel a booked service with 48 hours' notice for a full refund

• Cancellations within 48 hours may incur a partial or full charge

• If we cancel or reschedule, you will be notified as early as possible and offered an alternative or refund

Scope of Services

Care Clarity offers non-clinical support only. We do not provide medical advice, diagnosis, or treatment. Our input is based on professional care experience and best-practice guidance.

We:

• Review documentation for clarity, completeness, and care standards

• Help families prepare for meetings, ask questions, and advocate effectively

• Provide written summaries, guidance, or reports where included

We do not:

• Replace social workers, GPs, nurses, or legal professionals

• Make clinical judgments or override professional medical advice

Confidentiality & Data Handling

All client data is handled securely in line with our Privacy Policy. We will never share your personal information without consent, except as required by law (e.g., safeguarding concerns).

User Responsibilities

When using Care Clarity services, you agree to:

• Provide accurate and honest information

• Use the support provided responsibly and respectfully

• Ensure any decisions made are yours, not solely based on our input

Intellectual Property

All website content (text, layout, tools, logos) is the property of Care Clarity. Reproduction or distribution without permission is prohibited.

Limitation of Liability

Care Clarity will not be held liable for:

• Decisions made based on our support or materials

• Outcomes of meetings, discharge processes, or third-party decisions

• Any indirect or consequential losses

We offer guidance in good faith but final decisions remain your responsibility.

Changes to Terms

We may update these Terms and Conditions periodically. You’ll be notified of major changes on the site. Continued use after changes indicates acceptance.

Governing Law

These terms are governed by the laws of England and Wales. Disputes shall be handled under UK jurisdiction.

Contact Us

Questions? Concerns? Please reach out:

📧 Email: info@careclarity.co.uk
📞 Phone: 07868015750